With strategy and support, I set you up with the right tools, systems and tech that will simplify your processes, free up your time and create a more seamless customer experience that leaves your clients totally in awe.
So, what does that really mean? Customer Experience (CX) Design is about building strong bridges between customers and brands at every phase of their journey. From the moment they become aware of your brand all the way to conversion and retention, you, as a business owner, have a job to ensure that every touchpoint with them is geared toward creating the most positive experience.
This is where having the right systems and tools to invest in your cx is key. Something that handles and automates everything from your proposals, invoices, and contracts to keeping track of your projects, meetings and more. And that’s where Dubsado comes in…
Hi, I’m Amy, and I’m a specialist in all things CX design and Dubsado…
meet the founder
Doing my research, I found Dubsado. Diving right in and having a play, I was instantly obsessed.
As I started telling all my clients about it, I was quickly finding that it was actually the answer to a lot of challenges many of them were facing. Pretty, professional forms and the ability to automate almost anything, everything escalated from there.
THE GUINEA PIG
19
Within six months of starting my own thing, I was booked out and couldn’t maintain both. I quickly realised I needed organised systems, something to keep everything together, take payments, offer quotes etc.
THE OVERWHELMED BIZ OWNER
Realising I wanted a job that would allow me to move around more freely, I started my own VA business back in 2018.
THE SOLOPRENEUR
18
18
Starting my career in medical admin, I spent five years helping busy business owners who needed help with their systems.
THE DO-IT GIRL
12
MY JOURNEY TO CUSTOMER EXPERIENCE CONSULTING
If there’s one thing I know for sure, it’s that you don’t need another expensive course, cheatsheet or gatekeeper cashing in on what you don’t know.
All we’re ever really looking for is some honest, helpful feedback with some down-to-earth support. A pair of fresh eyes that can look at your business and see the way ahead, someone who can lead you, guide you, and empower you with everything you need (and nothing you don’t) to get your biz to the next level. And friend, when it comes to all things CX strategy and design, that’s me.
You’re totally in good hands…
Becoming a certified Dubsado Specialist, I soon became the go-to for all things CX Design across a range of industries, including coaches and consultants, wedding industry professionals, other OBMs, creatives, designers, interior designers, building inspectors, sexologists, you name it.
Because, at the end of the day, everyone has the same kind of bottlenecks, problems, and challenges. They just need the right support and systems to help them create a change.
THE DUBSADO SPECIALIST
23
As an expert in Dubsado and customer experience strategy, with a passion for giving away everything I know, I’m here to show you how to grow a successful business with ease.
I started my business because I believe in work-life balance and flexibility. That there truly is something so powerful and fulfilling about working on your terms and focusing on doing and being with the things you love most.
But the reality is, for most business owners I know, this just isn’t their reality. Clunky systems, time-zapping processes, and a lack of knowledge on how to fix it keep them tied up, overwhelmed, and never really feeling like they’re pushing the needle on getting any closer to their real dreams and goals.
To help you create strategically savvy systems that support and elevate your business for success.
my mission
EMPOWER PEOPLE IN BUSINESS
I'll help you show up better in business and in life with seamless customer journeys that help you show up authentically and reach your full potential.
BUILD SUSTAINABLE BUSINESSES
I'll help your business thrive now and in the future. I explore all the ins and outs of your business, organise the backend and create self-sustaining systems for you.
YOU'VE GOT A FRIEND IN ME
Your wing-woman, cheerleader, and your support. I'm all about meaningful connections, meetings that aren’t minuted, and proactive, helpful service at every turn.
ONE WITH YOUR BUSINESS
Taking care of business like it's my own. Think of me as an extension of your business.
my values
Industry-specific, plug-in-and-play forms, workflows and more, with easy-to-follow guides that mean you can set up your processes yourself.
DUBSADO DIY
My undivided attention on any area of your business systems and tech. Troubleshoot a problem, tick off the to-do list or have me hone in on a particular area.
A DAY WITH ME
Every system and automation designed and delivered for you.
DUBSADO SET-UP AND SUPPORT
